Shipping & Return policy
Overview
We can ship vapes to all countries in Europe (Germany, Netherlands, France, Italy, Spain, Switzerland, Sweden, Poland, Belgium, Austria, Norway, Denmark, Finland, Portugal, Hungary, etc. ), with no customs duties.Â
After receiving your order, it takes us 1-3 business days, excluding Saturday and Sunday, to process your order, including confirming order, packing and sending your order to our carriers.
It usually takes 7-15 days to deliver your products.Â
Track Your Order
- After your order is delivered, you will receive an email that includes your order ID and order tracking number. If you do not see the email in your inbox, please check your spam folder.
- To track your order, please wait for 1-2 business days to allow our carriers to update the tracking information.Â
- You can track your order here: TRACK ORDER
- For customers located in USA, UK and Europe, you do not need to clear customs or do other duties.Â
Shipping Details and Time
*Delivery times stated are estimates and not a guaranteed delivery time*. We are a separate entity from the courier/postal service delivering your parcel, and as such, we have no control over the speed at which they deliver parcels!
| Country | Shipping Methods | Estimated Delivery Time |
|---|---|---|
| USA | UPS | 8-15 Days |
| UK | DPD | 7-12 Days |
| Germany | UPS/DPD | 7-12 Days |
| France | UPS/DPD | 7-12 Days |
| Italy | UPS/DPD | 7-12 Days |
| Portugal | UPS/DPD | 7-12 Days |
| Greece | UPS/DPD | 7-12 Days |
| Austria | UPS/DPD | 7-12 Days |
| Spain | UPS/DPD | 7-12 Days |
| Finland | UPS/DPD | 7-12 Days |
| Denmark | UPS/DPD | 7-12 Days |
| Sweden | UPS/DPD | 7-12 Days |
| Poland | UPS/DPD | 7-12 Days |
| Croatia | UPS/DPD | 7-12 Days |
| Slovenia | UPS/DPD | 7-12 Days |
| Slovakia | UPS/DPD | 7-12 Days |
| Czech Republic | UPS/DPD | 7-12 Days |
| Poland | UPS/DPD | 7-12 Days |
| Hungary | UPS/DPD | 7-12 Days |
| Lithuania | UPS/DPD | 7-12 Days |
| Estonia | UPS/DPD | 7-12 Days |
| Latvia | UPS/DPD | 7-12 Days |
| Ireland | UPS/DPD | 7-12 Days |
| Belgium | UPS/DPD | 7-12 Days |
| Netherlands | UPS/DPD | 7-12 Days |
| Luxembourg | UPS/DPD | 7-12 Days |
| South Africa | UPS/DPD | 7-12 Days |
| Vietnam | Local | 3-7 Days |
| West Malaysia | Local | 3-7 Days |
| Other Asian Regions | Local | 3-7 Days |
